Jeep Wrangler: Using SiriusXM Guardian™ / Stolen Vehicle Assistance

Description

If your vehicle is stolen, the SiriusXM Guardian™ Customer Care agent may be able to locate the stolen vehicle and work with law enforcement to help recover it.

How It Works

  1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will work with you to file a stolen vehicle report.
  2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.

    The SiriusXM Guardian™ Customer Care Agent will ask for the stolen vehicle report number (as issued by your local law enforcement). If you have downloaded the Uconnect App, you can push the “Settings” menu button on your device, select “Help”, and then select “SiriusXM Guardian™ Customer Care” to make the call.

  3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the vehicle and contact the law enforcement with whom you filed the stolen vehicle report.
  4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the vehicle. You will be contacted by law enforcement if your vehicle is recovered. While the investigation is ongoing, you should also contact your insurance company to inform it of the situation.

Requirements

  • Vehicle must be properly equipped with the Uconnect system.
  • Vehicle must have an operable LTE (voice/ data) or 3G or 4G (data) network connection compatible with your device.
  • Vehicle must be registered with SiriusXM Guardian™ and have an active subscription that includes the applicable feature.

NOTE:

Not all features of SiriusXM Guardian™ are available everywhere at all times, particularly in remote or enclosed areas.

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