Jeep Wrangler: Using SiriusXM Guardian™ / Stolen Vehicle Assistance
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it.
How It Works
- If your vehicle is stolen, contact local law
enforcement as soon as possible. They will
work with you to file a stolen vehicle report.
- Next, inform SiriusXM Guardian™ Customer
Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer
Care
Agent will ask for the stolen vehicle report number (as issued by your local
law enforcement).
If you have downloaded the
Uconnect App, you can push the “Settings”
menu button on your device, select “Help”,
and then select “SiriusXM Guardian™ Customer
Care” to make the call.
- SiriusXM Guardian™ Customer Care will
authenticate that you are the owner of the
vehicle and contact the law enforcement
with whom you filed the stolen vehicle
report.
- SiriusXM Guardian™ Customer Care will
work with your local law enforcement to
locate the vehicle. You will be contacted by
law enforcement if your vehicle is
recovered. While the investigation is
ongoing, you should also contact your
insurance company to inform it of the
situation.
Requirements
- Vehicle must be properly equipped with the
Uconnect system.
- Vehicle must have an operable LTE (voice/
data) or 3G or 4G (data) network connection
compatible with your device.
- Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription
that includes the applicable feature.
NOTE:
Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
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