Jeep Wrangler: ASSIST AND SOS SYSTEM — IF EQUIPPED / SOS Call System Limitations

Vehicles sold in Mexico DO NOT have SOS Call system capabilities.

SOS or other emergency line operators in Mexico may not answer or respond to SOS system calls.

If the SOS Call system detects a malfunction, any of the following may occur at the time the malfunction is detected, and at the beginning of each ignition cycle:

  • The light located within the ASSIST and SOS buttons will continuously illuminate red.
  • The Device Screen will display the following message “Vehicle device requires service. Please contact an authorized dealer.”
  • An In-Vehicle Audio message will state “Vehicle device requires service. Please contact an authorized dealer.”


  • Ignoring the Rearview Mirror light could mean you will not have SOS Call services. If the Rearview Mirror light is illuminated, have an authorized dealer service the SOS Call system immediately.
  • The Occupant Restraint Control module turns on the air bag Warning Light on the instrument panel if a malfunction in any part of the system is detected. If the Air Bag Warning Light is illuminated, have an authorized dealer service the Occupant Restraint Control system immediately.

Even if the SOS Call system is fully functional, factors beyond FCA US LLC’s control may prevent or stop the SOS Call system operation. These include, but are not limited to, the following factors:

  • The ignition is in the OFF position
  • The vehicle’s electrical systems are not intact
  • The SOS Call system software and/or hardware are damaged during a crash
  • The vehicle battery loses power or becomes disconnected during a vehicle crash
  • LTE (voice/data) or 4G (data) network and/or Global Positioning Satellite signals are unavailable or obstructed
  • Equipment malfunction at the SOS operator facility
  • Operator error by the SOS operator
  • LTE (voice/data) or 4G (data) network congestion
  • Weather
  • Buildings, structures, geographic terrain, or tunnels


ALWAYS obey traffic laws and pay attention to the road. ALWAYS drive safely with your hands on the steering wheel. You have full responsibility and assume all risks related to the use of the features and applications in this vehicle. Only use the features and applications when it is safe to do so. Failure to do so may result in an accident involving serious injury or death.


To avoid damage to the mirror during cleaning, never spray any cleaning solution directly onto the mirror. Apply the solution onto a clean cloth and wipe the mirror clean.


  • Your vehicle may be transmitting data as authorized by the subscriber.
  • Never place anything on or near the vehicle’s LTE (voice/data) or 4G (data) and GPS antennas. You could prevent LTE (voice/ data) or 4G (data) and GPS signal reception, which can prevent your vehicle from placing an emergency call. An operable LTE (voice/ data) or 4G (data) network connection and a GPS signal is required for the SOS Call system to function properly.


Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Automatic SOS — If Equipped

Automatic SOS is a hands-free safety service that can immediately connect you with help in the event that your vehicle’s airbags deploy. Please refer to your provided radio supplement for complete information.

    SOS Call

    Push the SOS Call button on the overhead console.NOTE: In case the SOS Call button is pushed in error, there will be a 10 second delay before the SOS Call system initiates a call to an SOS operator...


    WARNING! Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel...

    Other information:

    Jeep Wrangler 2018-2024 Owners Manual: Draining Fuel/Water Separator Filter — Diesel Engine

    The fuel/water separator housing is located inside the left frame rail in front of the fuel tank. The best access to this water drain valve is from under the vehicle. CAUTION! Do not drain the fuel/water separator filter when the engine is running...

    Jeep Wrangler 2018-2024 Owners Manual: To Arm The System

    Follow these steps to arm the Vehicle Security system: Make sure the vehicle’s ignition is placed in the OFF position. Perform one of the following methods to lock the vehicle: Push lock on the interior power door lock switch with the driver and/or passenger door open...


    Automatic Headlights — If Equipped, Lights-On Reminder

    Automatic Headlights

    This system automatically turns the headlights on or off according to ambient light levels. To turn the system on, rotate the headlight switch clockwise to the last detent for automatic headlight operation. When the system is on, the headlight time delay feature is also on. This means the headlights will stay on for up to 90 seconds after you place the ignition into the OFF position. To turn the automatic system off, move the headlight switch out of the AUTO position.

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