Jeep Wrangler: Using SiriusXM Guardian™ / SOS Call System Limitations

Vehicles that have been purchased in the US and that travel into Mexico and Canada may have limited services. In particular, responses to SOS calls or other emergency services may be unavailable or very limited. Vehicles purchased outside the United States and Canada are unable to receive SiriusXM Guardian™ services.

If the SOS Call system detects a malfunction, any of the following may occur at the time the malfunction is detected:

  • The light will continuously be illuminated red.
  • The screen will display the following message “Vehicle phone requires service. Please contact your dealer.”
  • An in-vehicle audio message will state “Vehicle phone requires service. Please contact your dealer.”

Even if the SOS Call system is fully functional, factors beyond FCA US LLC’s control may prevent or stop SOS Call system operation. These include, but are not limited to, the following factors:

  • The ignition key is in OFF position.
  • The vehicle’s electrical systems are not intact.
  • The vehicle battery loses power or becomes disconnected during a vehicle crash.
  • The SOS Call system software and/or hardware is damaged during a vehicle crash.
  • LTE (voice/data) or 3G or 4G (data) coverage and/or GPS signals are unavailable or obstructed.
  • Network congestion.
  • Weather conditions.
  • Buildings, structures, geographic terrain, or tunnels.

If your vehicle loses battery power for any reason (including during or after an accident), the SOS Call system, among other vehicle systems, will not operate.

    How It Works

    Push the SOS Call button; the indicator light will turn green indicating a call has been placed.NOTE: In case the SOS Call button is accidentally pushed, there is a 10-second delay before the SOS call is placed...


    This feature is available only on vehicles sold in the US or Canada. Vehicle must be properly equipped with the SiriusXM Guardian™ system. Vehicle must be registered with SiriusXM Guardian™ and have an active subscription that includes the applicable feature...

    Other information:

    Jeep Wrangler 2018-2024 Owners Manual: Installing Child Restraints Using The Top Tether Anchorage

    WARNING! Do not attach a tether strap for a rear-facing car seat to any location in front of the car seat, including the seat frame or a tether anchorage. Only attach the tether strap of a rear-facing car seat to the tether anchorage that is approved for that seating position, located behind the top of the vehicle seat...

    Jeep Wrangler 2018-2024 Owners Manual: ASSIST AND SOS SYSTEM — IF EQUIPPED

    Assist And SOS Buttons Assist Button SOS Button If equipped, the overhead console contains an ASSIST and an SOS button. WARNING! ALWAYS obey traffic laws and pay attention to the road. ALWAYS drive safely with your hands on the steering wheel...


    Manual Front Seat Forward/Rearward Adjustment

    The seat can be adjusted forward or rearward by using a bar located by the front of the seat cushion, near the floor. While sitting in the seat, lift up on the bar located under the seat cushion and move the seat forward or rearward. Release the bar once you have reached the desired position. Then, using body pressure, move forward and rearward on the seat to be sure that the seat adjusters have latched.

    Jeep Wrangler. Manual Front Seat Forward/Rearward Adjustment

    Adjustment Bar Location

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