Jeep Wrangler: Using SiriusXM Guardian™ / SOS Call System Limitations

Vehicles that have been purchased in the US and that travel into Mexico and Canada may have limited services. In particular, responses to SOS calls or other emergency services may be unavailable or very limited. Vehicles purchased outside the United States and Canada are unable to receive SiriusXM Guardian™ services.

If the SOS Call system detects a malfunction, any of the following may occur at the time the malfunction is detected:

• The light will continuously be illuminated red.
• The screen will display the following message “Vehicle phone requires service. Please contact your dealer.”
• An in-vehicle audio message will state “Vehicle phone requires service. Please contact your dealer.”

Even if the SOS Call system is fully functional, factors beyond FCA US LLC’s control may prevent or stop SOS Call system operation. These include, but are not limited to, the following factors:

• The ignition key is in OFF position.
• The vehicle’s electrical systems are not intact.
• The vehicle battery loses power or becomes disconnected during a vehicle crash.
• The SOS Call system software and/or hardware is damaged during a vehicle crash.
• LTE (voice/data) or 3G or 4G (data) coverage and/or GPS signals are unavailable or obstructed.
• Network congestion.
• Weather conditions.
• Buildings, structures, geographic terrain, or tunnels.

If your vehicle loses battery power for any reason (including during or after an accident), the SOS Call system, among other vehicle systems, will not operate.