Jeep Wrangler: CONNECTED SERVICES FAQs / Connected Services Remote Door Lock/Unlock FAQs

1. How long does it take to unlock or lock the door? Depending on various conditions, it can take up to three minutes or more for the request to get to your vehicle.
2. Which is faster, my key fob or the Uconnect App? Your key fob will lock/unlock the door more quickly, however its range is limited and your Uconnect App comes in handy for these and other situations.
3. Will my vehicle be safe if I lose my device? People sometimes lose their mobile devices, which is why security measures have been engineered into the Uconnect App. Asking for your username, password and SiriusXM Guardian™ Security PIN are required for the activation of Remote services through your mobile device. It is your responsibility to protect your passwords and PINs.
4. Why can’t all mobile devices use the Uconnect App? The Uconnect App is compatible with most devices with the Apple® and Android™ operating systems. The capabilities of these devices allow us to remotely command your vehicle. Other operating systems may be supported in the future.
5. Why is the Uconnect App running slow? The Uconnect App relies on a mobile network connection from your device to send commands to your vehicle which must have an operable LTE (voice/data) or 3G, 4G (data), or 5G (data) network connection. If either your device or your vehicle is in an area with below average coverage, it may take longer to log in and send commands.