Jeep Wrangler: CUSTOMER ASSISTANCE / REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C
If you believe that your vehicle has a defect that
could cause a crash or cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, an authorized dealer, or
FCA US LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236 (TTY:
1-800-424-9153); or go to http://www.safercar.gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle
safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately. Canadian
customers who wish to report a safety defect to
the Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510
or go to wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
Mopar® original equipment parts &
accessories and factory filled fluids are
available from an authorized dealer. They are
recommended for your vehicle to keep it
operating at its best and maintain its original
condition...
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
a complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts...
Other information:
If applicable, refer to the “Hybrid Supplement”
for additional information.
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system. This
system includes Anti-Lock Brake System (ABS),
Brake Assist System (BAS), Electronic Brake
Force Distribution (EBD), Electronic Roll Mitigation (ERM), Electronic Stability
Control
(ESC), Hill Start Assist (HSA), and Traction
Control System (TCS)...
Use of traction devices require sufficient
tire-to-body clearance. Due to limited clearance,
the following snow traction devices are
recommended. Follow these recommendations
to guard against damage.
Snow traction device must be of proper size
for the tire, as recommended by the snow
traction device manufacturer...