Jeep Wrangler: CUSTOMER ASSISTANCE / REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C
If you believe that your vehicle has a defect that
could cause a crash or cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, an authorized dealer, or
FCA US LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236 (TTY:
1-800-424-9153); or go to http://www.safercar.gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle
safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately. Canadian
customers who wish to report a safety defect to
the Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510
or go to wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
Mopar® original equipment parts &
accessories and factory filled fluids are
available from an authorized dealer. They are
recommended for your vehicle to keep it
operating at its best and maintain its original
condition...
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
a complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts...
Other information:
How long does it take to sound my horn and
flash the lights? Depending on various
conditions, it can take three minutes or
more for the request to get through to your
vehicle.
Which is faster, my key fob or the Uconnect
App? Your key fob will sound the horn and
flash the lights quicker; however, its range
is limited...
The Occupant Classification System (OCS) is
part of a Federally regulated safety system for
this vehicle. It is designed to activate or
deactivate the Passenger Advanced Front Air
Bag depending on the occupant’s seated
weight. It is designed to deactivate the
Passenger Advanced Front Air Bag for an
unoccupied seat and for occupants whose
seated weight classifies them in a category
other than a properly seated adult...