Jeep Wrangler: CUSTOMER ASSISTANCE / REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C
If you believe that your vehicle has a defect that
could cause a crash or cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA)
in addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, an authorized dealer, or
FCA US LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236 (TTY:
1-800-424-9153); or go to http://www.safercar.gov; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also
obtain other information about motor vehicle
safety from http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately. Canadian
customers who wish to report a safety defect to
the Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at 1-800-333-0510
or go to wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
Mopar® original equipment parts &
accessories and factory filled fluids are
available from an authorized dealer. They are
recommended for your vehicle to keep it
operating at its best and maintain its original
condition...
To order the following manuals, you may use
either the website or the phone numbers listed
below.
Service Manuals
These comprehensive Service Manuals provide
a complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts...
Other information:
The seat belts in the passenger seating
positions are equipped with a Switchable
Automatic Locking Retractor (ALR) which is
used to secure a child restraint system. The
figure below illustrates the locking feature for
each seating position.
ALR — Switchable Automatic Locking Retractor Locations
(Two-Door Models)
ALR — Switchable Automatic Locking Retractor Locations
(Four-Door Models)
If the passenger seating position is equipped
with an ALR and is being used for normal usage,
only pull the seat belt webbing out far enough to
comfortably wrap around the occupant’s
mid-section so as to not activate the ALR...
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event,
the Occupant Restraint Controller (ORC) will
determine whether to have the Enhanced
Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)...