Jeep Wrangler: CONNECTED SERVICES FAQs / Connected Services Stolen Vehicle Assistance FAQs
- Can someone locate my vehicle? To
enhance your privacy, and the privacy of
others using your vehicle, a stolen vehicle
police report is required for you to activate this service. You must involve
local law
enforcement to have SiriusXM Guardian™
locate your vehicle. We may also locate the
vehicle for other law enforcement or
government agencies, subject to a valid
court order telling SiriusXM Guardian™ to
do so. We will also provide the service for
FCA entities to locate a vehicle that you
have purchased through them.
- How will I know if my vehicle is recovered?
After you provide the SiriusXM Guardian™
Customer Care agent with the stolen vehicle
report, the agent will work together with law
enforcement to try to locate your vehicle. If
your vehicle is recovered, you will be
contacted by law enforcement.
- Can SiriusXM Guardian™ lower my
insurance rates? Some insurance providers
offer lower rates on vehicles equipped with
systems that can deter auto theft. When
shopping for insurance, be sure to inform
the insurance provider of your SiriusXM
Guardian™ services subscription to find out
if the insurance provider can offer you a
lower rate.
NOTE:
Neither FCA nor SiriusXM® are insurance
companies, and SiriusXM Guardian™ is not an
insurance product. You are responsible for
obtaining insurance coverage for your vehicle
and yourself.
Can someone else locate my vehicle? Your
vehicle may be located by anyone who has
your PIN and access to your account. It is
your responsibility to guard your PIN
accordingly...
How long does it take to remotely start my
vehicle? Depending on various conditions,
it can take three minutes or more for the
request to get through to your vehicle...
Other information:
Description
Your vehicle will send you notifications to
remind you when services are needed, or to
alert you of other important information, such
as recall notices. When you receive a
notification through your touchscreen, press OK
to dismiss the message, or press Call Care to
speak with a SiriusXM Guardian™ Customer
Care agent...
If applicable, refer to the “Hybrid Supplement”
for additional information.
To drive the vehicle after starting the Remote
Start system, either push and release the
unlock button on the key fob to unlock the
doors, or unlock the vehicle using Keyless
Enter-N-Go — Passive Entry via the door
handles, and disarm the Vehicle Security
system (if equipped)...